Open Book Appointments

Open Book

Open Book is your chance to meet face-to-face with an assessor and explain why you think your property’s assessment is too low or too high. This is a more informal process, and many discrepancies are resolved this way. The 2020 dates for Open Book appointments are:

Monday, May 4, 2020:
  • noon-3:00 pm
  • 4:00-7:00 pm
Tuesday, May 5, 2020:
  • 9:00 am-noon
  • 1:00-3:00 pm
Property owners need to schedule an appointment during one of the above time frames. Appointments are at City Hall (5211 Schluter Road) and can be scheduled online (select "Appointments," then "Monona") or by phone at 1-800-770-3927. This information is also included with your assessment letter.

If you are dissatisfied with the results you receive from Open Book, your next step is to attend the Board of Review.  The Board of Review is scheduled to meet from
6:00-8:00 p.m. on Tuesday, June 9, 2020 in the Municipal Room at the Monona Library. Residents can pick up information on appearing at the Board of Review after their Open Book appointment, or they can schedule a time slot with the Clerk by calling City Hall at (608) 222-2525.