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1. What form of payments are accepted for tuition?
2. Do I have to pay for the entire year upfront?
3. Does Monona Parks & Recreation have any financial assistance or sibling discount?
4. Will I receive sick day or snow day credits?
5. Can my child walk home alone from the After School Club?
6. How do I indicate what days my child will be attending if they are enrolled in the 3 or 4-day option?
7. What do I do if my child is absent from school?
8. What if my child's documentation is not complete?
9. What should I do if I am going to be late picking up my child?
10. Do Monona Parks & Recreation Staff belong to any professional organizations?
11. What happens on teacher workdays and holidays?
12. Is the After School Club open on Snow Days?
13. When does the After School Club operate?
14. Are there an unlimited number of spots in the program?
15. What will my child do on a typical day?
16. Does Monona Parks & Recreation provide food for my child?
17. Is Monona Parks & Recreation affiliated with the Monona Grove School District?
18. What if my child has medications that may need to be given at the After School Program?
19. Contact Us

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1. Why does the Fire Department bring the fire engine/ambulance just for a simple inspection?
2. Why do firefighters break out windows and cut holes in roof during a fire?
3. Why do you block traffic lanes at auto accidents, sometimes more lanes than necessary?
4. Why do firefighters work 24-hour shifts?
5. Why do we see fire department crews at the store?
6. What other responsibilities do firefighters have other than fighting fires?
7. How often should I change the batteries in my smoke detectors
8. Can I burn leaves in my yard?
9. Can I have a fire?
10. When I see an emergency vehicle approaching with lights and sirens while I am driving, what should I do?

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1. Does Monona have public transportation?
2. When is garbage and recycling picked up?
3. Does Monona have alternate-side parking rules in the winter?
4. When will the leaves / brush be collected?
5. I have a large item (couch, appliance, etc.) for the trash. How can I dispose of it?
6. How can post a message on the electronic message sign?
7. What do I do if my sewer backs up?
8. Do I need to license my pet?
9. Does the City have a generator I can use?
10. Where do I vote?
11. How can I contact the City Council?
12. Where does the City post job openings?
13. A light is out on my street. Who do I contact to get it fixed?
14. How can I find information about a specific property in Monona?
15. Where can I launch my boat?
16. How can I contact City staff?
17. I received a letter from the Code Enforcement Officer. Who is this?

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1. Can children use your computers?
2. Can I print?
3. Can I reserve a computer in advance?
4. Can I save files to a flash drive?
5. Do you have time limits for computer use?
6. Do you offer help with computers or provide training with specific software?
7. How many computers are available for use by the public?
8. I want to listen to music or watch an online video. Do you have headphones I can borrow?
9. What programs and operating system are on your computers?
10. Who can use the library’s computers?

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1. Are trials recorded?
2. Do I have to have an attorney?
3. How can I subpoena witnesses?
4. How can I use other types of evidence?
5. How long will a trial take?
6. If I lose at trial, will I be able to appeal?
7. If I lose at trial, will I have to pay more than the amount on my ticket?
8. What happens if I change my mind before the trial and decide that I want to settle my case?
9. What is the order of procedure at trial?
10. What will happen at trial?
11. Who has the burden of proof at a trial?
12. Who will be present at a trial?
13. Will I be sworn in?

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1. How far in advance do I have to book?
2. If I make an advance reservation and have to change, cancel or adjust my reservation what
3. Is there a penalty if we cancel or don’t show?
4. What should I base the number of people on?
5. What if I have more people in my rental than I did when I made my reservation?
6. Is there substitutes on food packages?
7. Do you have space to store our party’s food?

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1. Do I have to be an City of Monona resident to rent the Outdoor Pool?
2. What qualifies me as an City of Monona resident?
3. How far in advance do I have to book?
4. If I make an advance reservation and have to change, cancel or adjust my reservation what
5. Is there a penalty if we cancel or don’t show?
6. I am a Season Pass Member do I still pay the Rental Rate?
7. What should I base the number of people on?
8. What if I have more people in my Rental than I did when I made my reservation?
9. Can I bring food/drinks into the facility?
10. Do you have space to store our party’s food?
11. Where and when will we eat?
12. Can we add decorations to the area?
13. Can we remove the tables and chairs on the deck?
14. Are alcoholic beverages or smoking allowed at your facility?
15. What forms of payment do you accept?
16. Who should the check be made payable to?
17. When do I make payment?
18. What if my maximum number increases?
19. My check is made out for more than the number of people in attendance. Do I get a refund?
20. Can Private Rentals come at any time?
21. Will lifeguards be on duty?
22. What do we do when we arrive?
23. What do I have access to in the facility?
24. Who is responsible for cleaning after my rental?
25. What happens to my reservation if there is inclement weather?

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1. Can I rent a park shelter?
2. Where is the pool and when is it open?
3. How can I sign up for a recreation program?
4. Where can I ice skate in Monona?

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1. When will I receive my property tax bill?
2. When are my property taxes due?
3. Can I pay my taxes in person?
4. Can I mail my payment?
5. Can I pay by credit card?
6. Can I drop off my payment after regular business hours?
7. How can I get a receipt?
8. Who should my check be made payable to?
9. Can I send my escrow check?
10. What if my tax is less than the amount of my escrow check?

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1. What are Senior Center hours?
2. Do you need to be a Monona resident to participate at the Monona Senior Center?
3. How old do you have to be to participate in programs at the Senior Center?
4. Do you have to be a member to participate?

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1. My driver's license doesn't show my current address? Can I still use it as my photo I.D.?
2. My photo I.D. is expired. Can I still use it?
3. I want to vote absentee. How do I show I.D.?
4. My child is a college student. Can she use her student i.d. as a voter I.D.?
5. I won't have time to get an I.D. before the election. Can I still vote?
6. Do I need a photo I.D. to register to vote?